No Refunds, Returns or Exchanges. The Customer acknowledges and confirms that the Order is irrevocable and cannot be canceled by the Customer, and that the product(s) and Hardware ordered from Lonestar are not returnable, refundable or exchangeable. All sums paid by the Customer to Lonestar shall not be subject to any abatement, set-off, claim, counterclaim, adjustment, reduction, or defense for any reason. Down payment and payment of Total Purchase Price are not refundable, save as otherwise mutually agreed by the Parties. Refund requests based on shipment delay WILL NOT be accepted if delay is caused by the manufacturer. Further, unless otherwise agreed in writing by Lonestar, upon arranging for delivery of the Hardware to Customer directly or to a non-Lonestar Hosting Facility, such Hardware is ineligible for hosting at Lonestar Hosting Facility or for any returns, refunds or exchanges.
In the event that the Customer elects to take delivery of the Hardware or instructs that Lonestar deliver the Hardware non-Lonestar approved and operated facility, then the Customer may not employ the Lonestar Hosting Services for the given Hardware. When delivered to a non-Lonestar Hosting Facility, the Customer shall be responsible for the installation, maintenance and operation of the Hardware.
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